Protecting your privacy is of utmost importance to me. I comply with the General Data Protection Regulation (GDPR) to ensure your data is handled lawfully and responsibly. This privacy policy explains how I use the personal data collected from you when you use my website and/or my services.
I collect the following data:
Personal identification information (name, email address, phone number, etc.)
Information regarding your nutrition and psychological wellbeing
You directly provide me with most of the data I collect. I collect data and process data when you:
Register online or place an order for any of my services.
Provide it to me as part of our coaching sessions.
Voluntarily provide feedback on any message board or via email.
Use or view my website via your browser’s cookies.
I may also receive your data indirectly from the following sources:
I collect your data so that I can:
Process your order and manage your account.
Provide a coaching service according to your needs.
If you agree, I will share your data with your GP or other health provider to align our services in benefit to you.
Contact you with information on the products and services I think you might like.
When my website processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
I will take brief paper notes during/after each session and these will be kept in accordance with the GDPR. Notes are purely to help me in my work with you. They are disclosed to no one other than, and if necessary, my coaching supervisor, who also abides by the EMCC code of conduct. You can see a copy of these notes upon request. These notes are kept for up to seven years, together with information such as your contact details. The paper records are stored in a cabinet at my home office, secured with a lock. The only digital data I keep are your bespoke wellbeing strategy, emails between us and your personal identification information, which are password protected on my computer, my smart phone and my tablet.
I will only disclose confidential information in the following situations: a) when I consider it necessary to prevent serious emotional or physical damage to you, me or a third party (in such circumstances I would first endeavour to discuss with you my decision for breaking confidentiality and whenever possible, I will consult with another experienced coach/dietitian bound by EMCC and/or HCPC ethical standards before making the decision to break confidentiality); and b) rare circumstances decreed by law.
I do not use your data for marketing purposes.
I would like to make sure you are fully aware of all of your data protection rights. You have the right to:
Request copies of your personal data. I may charge you a small fee for this service.
Request that I correct any information you believe is inaccurate. You also have the right to request that I complete the information you believe is incomplete.
Request that I erase your personal data, under certain conditions.
Request that I restrict the processing of your personal data, under certain conditions.
Object to the processing of your personal data, under certain conditions.
Request that I transfer the data that I have collected to your GP, other health provider or directly to you.
If you make a request, I have one month to respond to you. Please contact me via email: mercedes@lifeasiloveit.com .
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit my websites, it may collect information from you automatically through cookies or similar technology. For further information about cookies, visit allaboutcookies.org .
Cookies are used to improve your experience of my website and its functionality.
There are a number of different types of cookies, however, my website uses:
Functionality cookies so that I recognize you on my website and remember things as the language you prefer and the location you are in.
You can set your browser not to accept cookies and the above website tells you how to remove cookies from your browser. However, in a few cases, some website features may not function as a result.
My website contains links to other websites. This privacy policy applies only to my website, so if you click on a link to another website, you should read their privacy policy.
I keep this privacy policy under regular review and place any updates on this web page. This privacy policy was last updated in April 2021.
If you have any questions about this privacy policy, the data I hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact me.
Email me at: mercedes@lifeasiloveit.com .
Should you wish to report a complaint or if you feel that I have not addressed your concern in a satisfactory manner, you may contact https://gdpr.eu .